Description
Ounass Saudi is a leading luxury online retailer serving high-end customers in the Middle East, particularly the UAE and Saudi Arabia. Launched in 2016 by the Chalhoub Group—a powerhouse in regional luxury retail—Ounass offers an exclusive selection of fashion, beauty, jewelry, and home decor from the world’s most prestigious brands.
Key Features
Curated Luxury Selection
Features top-tier brands such as Gucci, Prada, Valentino, Dior, Chanel, Cartier, and Rolex.
Covers women’s & men’s fashion, accessories, beauty, fine jewelry, watches, kids’ luxury, and home decor.
Showcases exclusive collections and limited-edition pieces.
Personalized Shopping Experience
VIP concierge services for high-spending clients.
Expert styling consultations.
Tailored recommendations based on preferences.
Seamless Online Experience
User-friendly website and mobile app with high-quality visuals.
Multiple payment options, including cash on delivery (COD), credit cards, and installment plans (like Tamara & Tabby).
Multilingual support (English & Arabic).
Fast & Premium Delivery
Express shipping (same-day/next-day delivery in UAE & KSA).
White-glove delivery for high-value purchases.
Free returns within a flexible window.
Exclusive Services & Benefits
Ounass Elite loyalty program (early access to sales, private events, and rewards).
Gift wrapping and personalized notes.
Beauty services, such as virtual makeup consultations.
Market Presence
Primary Regions: UAE, Saudi Arabia (with occasional shipping to other GCC countries).
Competitors: Includes Net-a-Porter, Farfetch, and regional players like Namshi (for contemporary fashion).
Parent Company: Backed by Chalhoub Group, ensuring strong brand partnerships and luxury retail expertise.
Why Shop on Ounass?
Ounass stands out for its localized luxury experience, combining global high-fashion brands with Middle Eastern shopping preferences—such as Ramadan and Eid collections, modest fashion edits, and regional customer service.

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